Shipping Policy
Shipping Policy
Thank you for shopping with GlowElectronicx! We strive to provide you with the best shopping experience, including fast and reliable shipping. Below are the details of our shipping policy:
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a notification with tracking details once your order has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the size of your order. We offer a range of shipping options for your convenience, including standard, expedited, and express delivery.
Shipping Times
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-4 business days
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Express Shipping: 1-2 business days
Please note that shipping times may vary depending on your location and current carrier conditions.
International Shipping
We currently offer international shipping to select countries. Shipping rates and delivery times for international orders vary by destination. If you're placing an order outside of the United States, please check our international shipping options at checkout.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this to track your package's progress and estimated delivery date.
Missing or Lost Packages
In the rare event that your package is lost or delayed, please reach out to our customer support team at [your customer service email] with your order details, and we will assist you in resolving the issue. We are not responsible for lost or stolen packages once the carrier has delivered it, but we will work with you to ensure a positive resolution.
Delivery Issues
If there is a problem with your delivery (such as a wrong address or missing item), please contact us immediately so we can address it promptly.
Changes to Shipping Information
If you need to make changes to your shipping information, please contact us as soon as possible. We cannot make changes once the order has been processed for shipping.
We appreciate your trust in us and look forward to delivering your new products. If you have any questions or need assistance, don’t hesitate to contact our customer service team!